The Hallmark of flexible metal hose and ducting since 1921

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  • Return Policy

    RETURNED GOODS POLICY: All shipments returned to Federal Hose must have approval from the Customer Service Department. A returned goods authorization number will be assigned.

    All shipments must be returned within 30 days and prepaid or the shipment will be refused. Freight charges will be credited and replacement made if Seller’s product is found to be defective.

    A 15% restocking charge will be applied to each line item for returns, for any reason other than defective product. Consult customer service for the amount of restocking charge.

  • Warranty

    WARRANTY EXCLUSION AND DISCLAIMER: Seller warrants its products to be free from defects in materials and workmanship for a period of 90 days from the date of purchase.

    The obligation of seller and the purchaser’s remedy pursuant to this warranty are limited to repair or replacement at seller’s option, F.O.B. Factory, of products which, when used normally and pursuant to the seller’s published instructions, prove to be defective within the period stated. If Seller is unable to repair or replace the nonconforming goods, it will refund any portion of the purchase price paid upon return of the nonconforming goods.

    Seller makes no warranty to Buyers who acquire products for personal, family or household purposes. Except as specifically set forth, no other warranty either express or implied (including but not limited to warranties of merchantability and fitness) is made by the Seller to the Buyer.

    Seller shall have no liability whatsoever for payment of incidental or consequential damages including, without limitations, installation costs, delay in shipment or delivery of any order and damages for personal injury and property.

  • Terms and Conditions

    TERMS AND CONDITIONS OF SALE: No order shall be binding on Seller unless acknowledged in writing by an authorized officer or agent of Seller, and all orders shall be subject to these general terms and conditions.

    Prices are subject to change without notice. Seller will notify the purchaser of any change in price before acceptance. Prices quoted by the seller are exclusive of all city, state or federal taxes. Any such taxes paid by the seller will be charged to the purchaser.

    All invoices will be dated the date of shipment. Minimum invoice charges of $100.00 Net or $250.00 on manufactured items. Terms of sale are Net 30 days, payable in U.S. funds and F.O.B. shipping point.

    Any order canceled by the Buyer after acceptance will be subject to a cancellation charge up to an amount equal to 25% of the sales value of the item canceled.

    Seller’s products are manufactured to the seller’s standard specifications with allowable variations. Product data listed represents current information available and is subject to change without notice. Any particular product requirement of purchaser should be communicated to seller in writing, and must be acknowledged in writing by seller in order to become part of the contract of sale.

    Failure by the Buyer to object or reject products or materials delivered hereunder within 90 days from the date of shipment of the products or materials shall constitute an acceptance and waiver by Buyer of all claims hereunder on account of alleged errors, shortages, defective workmanship or materials, breach of warranty or otherwise Seller shall not be liable to Buyer or any third party for any special, secondary, incidental or consequential damages however arising on equipment and materials furnished by Seller but manufactured by others. Buyer shall accept in lieu of any liabilities or guarantees on the part of the Seller the benefits or guarantees as are obtained by Seller from such manufacturers or vendors. Liability for claims arising out of tort, contract for any other reason is limited solely to repair or at Seller’s option replacing the goods at the factory. All claims must be filed in writing with Seller within 90 days after shipment from the factory.